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Elevance Health Sr. Process Improvement Engineer in CHICAGO, Illinois

JR114049 Sr. Process Improvement Engineer

Responsible for identifying, planning, and executing process improvement projects to increase the quality and performance of a business unit.

Location: This position will work a hybrid model (remote and office) and must live within 50 miles of one of our Elevance Health PulsePoint locations.

How will you make an impact:

  • Provides process improvement methodology expertise to associates and team members across the organization.

  • Collaborates with cross-functional teams in the identification, research, and implementation of process improvements.

  • Plans and executes testing to ensure standard processes, policies, guidelines and templates are being utilized and are up to date.

  • Meets with varying levels of management, from stakeholders to clinic staff, to understand and document current and future state needs.

  • Conducts root cause analysis, process/value stream mapping, and the creation of standard work documents.

  • Manages internal and external process improvement projects with team members who work across regional and enterprise-wide organizational structures and with external parties (providers and trade organizations) to formulate consensus on improvements and to implement internal and external standards, systems, policies, and procedures.

Minimum requirements:

  • Requires a BA/BS in a related field and minimum of 5 years process improvement or project management experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

  • Lean Six Sigma Black Belt strongly preferred.

  • Experience with project management software (Smartsheet, Microsoft project, etc.) strongly preferred.

  • Prior experience with process mapping and associated software (Visio) strongly preferred.

  • EHR experience (NextGen, EPIC, etc.) preferred.

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