We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial, and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software, and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

We are seeking a motivated and enthusiastic Internship Customer Service Assistant to join our team. This internship provides a unique opportunity to gain practical experience in a fast-paced environment.

If this sounds like a great opportunity to you, we would like to meet you! Join our team in Cluj-Napoca!

This is a limited position for 6 months.

In This Role, Your Responsibilities Will Be:

• Develop and maintain updated organization charts.

• Provide support to new employees: order IT hardware and software, stationery, obtain access etc.

• Provide support to visitors with various bookings; maintain database of visits to our premises.

• Provide support to colleagues travelling on business; maintain database of delegations.

• Involved in organizing and coordinating various internal and external events, meetings, communications to employees.

• Redact various communications, for example for the presentation of new employees or for the online environment.

• Assist in monitoring expenses, processing expense reports and invoices.

• Provide information to employees by answering questions and requests.

• Manage other projects based on necessity.

• Perform various administrative tasks, such as: attend events and meetings, prepare reports upon request, prepare draft contracts and other internal documents.

• Perform any other task given by the direct supervisor or management in relation to job responsibilities or compliance with the law.

Who you are:

You keep in touch with customers. You stay aligned with your goals and stay productive. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You model high standards of honesty and integrity.

For This Role, You Will Need:

• University degree or in progress of completion.

• Experience with Microsoft Office applications.

• Advanced level of English.

• Positive, flexible attitude.

Preferred Qualifications that Set You Apart:

• Good planning and organizational skills.

• Strong sense of work ethic.

Our Offer to You

By joining Copeland, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organization. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.

Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from certified trainers with extensive knowledge of our customers, products and applications. Our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.