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Acosta Group Whirlpool Builder Support Representative in Greenville, South Carolina

DESCRIPTION

The Whirlpool Builder Support Representative is responsible for driving the success of Whirlpool Corporation’s diverse products and services for strategic Builder Trade Customer accounts. These include National single-family home builders and are one of the top strategic priorities for Whirlpool Corporation. The Builder Support Representative will actively manage a large geographical region and be assigned Trade Customer accounts, be responsible for growing the customer relationship, and will be measured on customer relationship key performance indicators and sales and training targets. We are seeking individuals that have proven diligence, perseverance and experience cultivating high level relationships with key decision makers of Whirlpool Builder Trade Customers.

Annual Salary: $60,000

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RESPONSIBILITIES

  • Responsible for a geographic territory and call on Builder Trade Customer accounts to build relationships, sell, and train over the Whirlpool product mix, and ensure customer excellence in job completion process

  • Lead large group trainings of Whirlpool’s strategic builders. Drive essential high-level relationships with Builder Trade Customers through management job site and Design Center. Deliver all product and process trainings and other strategic priorities to help drive sales and ultimately customer satisfaction.

  • Deliver presentations to educate Builder Trade Customers on clients' key product differentiators, messages, promotions, etc.

  • Maintain working knowledge of all products to be a subject matter expert and direct questions from Builder Trade Customers related to product issues, allocation and inventory challenges to Support Services Team.

  • As requested, attend and execute at Whirlpool Builder events, open houses or Builder Trade Customer related activities to educate and train on products key features and offerings

  • Partner with Local MarketManager to promote seamless sales support to Builder Trade Customers

  • Miscellaneous duties as assigned

QUALIFICATIONS

  • 1 - 3 years of customer service or training experience

  • Experience with new construction building industry, residential single or multi-family construction

  • Experience with home appliance, specific to either retail, direct, business and/or national retail

  • Needs to be tech savvy, strong working knowledge of Google GSuite

  • Exhibit an energetic and enthusiastic attitude and tremendous interpersonal communication skills

  • Communicate effectively in group presentations anddemonstrations

  • Independent and motivated team player; ability to succeed in a self-directed environment

  • Possess excellent communication, organization andpresentation skills

  • Ability to work full-time, Monday-Friday

  • Ability to lift at least 50lbs

  • Ability to utilize or acquire a cellular device approved by Whirlpool corporation for business communications

  • Bachelor's Degree preferred

Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

  • Medical, Dental, Vision, Prescription Drug and Telehealth

  • Tax Savings through Flexible Spending Accounts (Healthcare and Dependent Care) and HealthSavings Account

  • Company Paid Basic & Voluntary Life Insurance

  • 401(k) Plan with Company Match

  • Legal Insurance

  • Company Paid Employee Assistance Program (EAP)

  • Employee Discount Program

  • Tuition Reimbursement (Degree and Professional Certification Programs)

  • Bonus Opportunities + Technology Reimbursement

  • Access to Use Approved AI Tools

  • Excellent Recognition Programs

  • Committed to Development with Dedicating a Day for this Purpose Quarterly and Providing Programs for Leadership Development and Management Essentials

  • Actively Promotes from Within

  • Represent a Company Dedicated to a Sustainable Future

ABOUT US

Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

Acosta et Mosaic sont les moteurs des ventes et du marketing derrière les marques les plus reconnues et éprouvées avec les meilleurs détaillants aux États-Unis et au Canada. Nous offrons des services flexibles qui maximisent l'efficacité. Acosta possède le talent et la technologie pour élaborer des stratégies axées sur les données, la portée et les relations pour exécuter ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur des mesures pour les clients et les détaillants.

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Marketing

Position Type: Full time

Business Unit: Marketing

Salary Range: $31,800.00 - $39,700.00

Company: Mosaic Sales Solutions US Operating Co, LLC

Req ID: 982

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