EMEA Solutions Architect

Job ID

163560

Posted

15-May-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Project Management, Sales/Brokerage

Location(s)

London - England - United Kingdom of Great Britain and Northern Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an EMEA Solutions Architect to manage all aspects of the EFM solution creation as part of a CBRE Enterprise pursuit including hard services, soft services, smart FM, sustainability, asset optimization, and workplace experience, globally.

Key Responsibilities:

• Project manage the EFM solutioning process across all six EFM product solutions to ensure solutions are fully integrated, without duplication of benefits and costs, outlined efficiently, etc. Govern and delegate the solutioning efforts to all parties within the EFM solutioning team.

• Validate the competitiveness, pricing, applicability, integration, and operability of the entire EFM solution and the part EFM product solutions including hard services, third party procurement, workplace experience, smart FM, sustainability, and asset optimization.

• Present, sell, and defend the EFM solution to the client. Lead the development of client messaging with sales, solutions directors, and solutions excellence leaders to ensure messaging representing in client presentation and write-ups convey the EFM solution in a highly competitive and operable approach.

• Demonstrate the value of CBRE’s integrated EFM structure across all 5-6 components of EFM products.

• When assigned as the FM solution architect as the lead, organize, lead, and aggregate the global solutioning effort across all regions by interfacing with each of the regional FM solutions architects and each of the regional product solutioning teams.

• Present the EFM solution in an EFM Solution Review to sales, account and sector leadership and convince internal stakeholders as to why the solution is winnable and operable. Lead the Solution Review process of the EFM solution by working with the solutions leaders and sales leaders throughout the solutioning process for feedback, validation of the solution, and workshopping.

• Describe the competitiveness of the EFM solution, whether the solution meets the client's needs and ask, the winnability of the solution against CBRE’s competitors, the commercial structure of the pursuit and the EFM part of the solution. Describe to internal stakeholders how the EFM solution will win.

• Update and communicate the progress of the EFM solution development to internal stakeholders, leadership, and sales and solutions team members. Find potential risks, challenges, and needs from the EFM solutioning team.

• Supply an EFM solution package to the operations and transitions team that explains the solution thoroughly and allows the account team to launch, run, and use the solution that has been designed.

• Build the hard services and workplace staffing model outlining the technicians, facility coordinators, facility management, and workplace experience staffing models.

• Coach proposed account team on solution elements and solution rollout approach.

• Set up EFM Solution Strategy Session post RFP kick-off with EFM solutioning team, sales, and solutions.

• Review of entire account team org structure to determine competitiveness, duplication, overlap of costs, etc.

• Coordination and validation of all country solutions teams (BTO’s and Ops teams) and solutions to bring each country solution together in to a packaged regional solution.

• Liaison and collaboration with the Sector Solutions Directors to ensure that the regional solution is presented in a timely manner as part of the overall bid process.

• European language skills would be advantageous

Key Deliverables

• Definition of deliverables for each pursuit with a timeline associated to each one.

• Pricing and Staffing for the entire EFM package – hard services, soft services, smart FM, sustainability, asset optimization, and workplace experience services.

• EFM Solution Summary presented in the Prototype Solution Review and the Final Solution Review.

• EFM RFP Response write-up across all EFM products and services (hard services, soft services, smart FM, sustainability, asset optimization, and workplace experience services)

• EFM RFP Presentation Content across all EFM products and services (hard services, soft services, smart FM, sustainability, asset optimization, and workplace experience services)

• EFM Transition Package encompassing All EFM Products and Services.

• Touchpoint with the solutions leaders at least twice per week, half hour call with updates.

• Solution Strategy Session with Solutions Directors

About CBRE Global Workplace Solutions :

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)