Description:

Customer Service

• Fielding new account requests, sending CRF Agreement, and activating new accounts once agreement is fully executed

• Activating new users

• Get updated CRF Agreement signature once five-year period has expired

Marketing/Events

• Assist in planning and marketing CRF related events

• Setting up tours for incoming faculty, interested users, special events, etc.

• Managing logistics for CRF related events (room reservations, parking, AV needs, catering needs, event set-up)

• Help to send content to StitchDX for quarterly newsletter and LinkedIn

HR Support

• Applicant resume downloading and distribution

• Search committee tasks and administration when needed

• Scheduling and communication between applicants and CRF staff/team

Financial Duties

• Aging Upkeep – Accounts receivable

• Process PayPal transactions

• Process Check and ACH deposits

• Process Bankcard reconciliations for Executive and Assistant Directors

Other

• Assist, when needed, to enter in purchase orders for CRF related purchases

• Assist, when needed, to solve issues related to purchase orders, invoices, payroll, etc.

• Assist, when needed, to enter contracts into BuyWays

• Ordering of office supplies, water, team lunches, other catering services, etc.

• Other administrative tasks and duties as needed

Skills:

Administrative support, Customer service, excel, Customer support, PeopleSoft, Filemaker, Data entry, Logistics

Top Skills Details:

Administrative support, Customer service, Excel, Customer support

Additional Skills & Qualifications:

Customer service experience is imperative as they are a service organization and this role will work with service facility, students and life science industry companies

Experience Level:

Intermediate Level

• Schedule will be either Mon/Tues/Wed or Tues/Wed/Thurs, either 9AM-1PM or 10AM-2PM, to be determined.

Hours may increase to 15 per week after July 1, 2024, depending on workload.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.