Description

LATAM Operations Compliance team is looking for Program Managers to plan and execute dangerous goods / hazmat storage compliance projects and maintain operational performance in Mexico.

The Dangerous Goods (DG) Program Manager will ensure DG products meet applicable local and global regulatory requirements, strategize with internal stakeholders to support business expansion, develop best-in-class standard operational processes, improve them and provide support to stakeholders during the implementation phase.

The candidate will maintain and continually seek opportunities to improve existing processes via benchmark and best practices while interacting with a broad group of stakeholders and functions.

The candidate needs to be able to work in an ambiguous environment, while managing projects and diving deep into operations. It also requires an aptitude to adapt to scope changes, to propose solutions, to be able to drive processes across Amazon’s expanding network and linking into local/regional and global initiatives.

Key job responsibilities

The Program Manager will need to Think Big and Invent & Simplify to build mechanisms to scale the team’s resources. Working within the broader Amazon compliance organization, she/he will identify opportunities to leverage technology to build and improve upon a best-in-class systems for DG transportation, classification and hazmat storage.

A day in the life

• This individual will work closely with numerous internal partner teams, including: Amazon Fulfillment Technology, Transportation, Catalog, Classification, Legal, FBA (Fulfilled by Amazon) and our operations teams.

• The Program Manager will demonstrate excellent judgment and instincts in decision-making, and proactively and continually improve their level of knowledge of Amazon’s businesses, fulfillment models, and relevant technologies.

• A successful candidate will work across senior levels of leadership in multiple organizations to align on processes and proposed controls on a local/regional and global scale while delivering high-quality work on time.

About the team

At Amazon, we're working to be the most customer-centric company on earth and to grow in a safe environment for both our Customers and our Associates.

Are you comfortable digging into business requirements and collaborating with business and technical teams to launch new capabilities improving the customer experience?

To get there, we need exceptionally talented, bright, dynamic and passionate people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.

We are open to hiring candidates to work out of one of the following locations:

Mexico City, DIF, MEX

Basic Qualifications

• Bachelor's Degree in business, engineering, operations or similar graduate degree;

• Proven experience in a program management role, preferably in a highly regulated industry such as petrochemical, automotive, pharmaceutical etc.;

• Program management experience including cross-team coordination, project management, and communication across multiple stakeholders

• 5+ years project management experience and demonstrated success.

• Experience driving process improvement with technology in a global role

• Regulated Hazardous Materials or other compliance experience

• Familiarity with DOT, ADR, CLP, GHS, IFCC, and NFPA codes/laws;

• High project management experience and demonstrated success;

• Good verbal and written communication skills; at ease in dealing with ambiguity and communicating with senior management, demonstrates flexibility to adapt scope and projects, ability to present complex issues in a concise way, ability to write documents;

• English and Spanish proficiency language, both oral and written;

• Demonstrated skill and passion for problem solving and operational excellence;

• Comfortable working with and presenting to business leadership on escalations and problem solving.

Preferred Qualifications

• MBA, Ph.D or related advanced degree.

• Certification and/or experience in Dangerous Goods or regulated hazardous materials compliance

• Familiarity interpreting and applying requirements of Mexico, Latin American countries dangerous goods regulations and standards (NOMs), including Europe, North America and Asia.

• Experience managing regulations and standards from Secretaria de Comunicaciones y Transporte (SCT), Agencia Federal de Aviacion Civil (AFAC), as well other global regulations and standards like DOT, ADR, IATA

• In-depth knowledge and practical skills in applying Lean Six Sigma (LSS) philosophy and methodology.

• Previous experience in an e-commerce environment or other fast-paced, technology driven businesses a plus;

• Experience working in Dangerous Goods and/or compliance organization;

• A strong drive for results and the ability to work in ambiguous situations and loosely structured environments.

• Self-motivated with critical attention to detail, deadlines and reporting.

• Knowledge of data warehouse and SQL is a strong plus