Job Description

Under the direction of the Neighborhood Administrator, the Neighborhood Planner is responsible for deploying resources as efficiently as possible to ensure that residents receive critical repairs. The Planner is directly responsible for scheduling and organizing the skilled trades work orders within their assigned neighborhood. Neighborhoods are comprised of multiple developments totaling approximately 5,000 units. Specific duties and responsibilities include, but are not limited to the following:

Primary Responsibilities

1. Oversee all skilled trades work orders from inception to completion for neighborhood developments; including work in occupied apartments, court ordered repair cases, public space work, sequenced work orders & move out work orders.

• Review all work orders to determine proper sequence of skilled trades.

• Coordinate with residents to schedule all required repair work and follow up as needed.

• Request and respond with prescribed guidelines; coordinate the completion of repairs and ensure the return of the completed work order to the development for close out.

• Review work orders from the developments to assist and identify materials needed, expected job length, and validate all required trades have been entered into the system.

• Schedule multiple trade work sequentially to make all work order dates in close date range of each other to ensure timely completion of entire repair.

2. Advise on the use of vendors for a bundle of work orders if necessary and cost effective.

3. Perform field survey work at the direction of the Neighborhood Administrator to identify and propose a plan to complete the work.

4. Create and perform ad-hoc reporting as needed by the Neighborhood Administrator.

5. As the subject matter expert on the status of repairs, selected candidate will serve as the primary liaison between various NYCHA management levels including the neighborhood. developments, Neighborhood Administrator, and borough leadership.

6. Liaise with Skilled Trade Administrator to troubleshoot and correct gaps in planning and productivity performance.

7. Train and manage the planning secretary to ensure scheduled work orders have follow up action and are closed completely and appropriately.

8. Ensure planning secretary communicates with residents to follow up on scheduled dates and appointments.

9. Utilize Planning and Performance dashboards to ensure optimized scheduling and track productivity of skilled trade staff.

NOTE: Travel to developments within assigned neighborhood is a requirement, with the frequency determined by the Neighborhood Administrator. This position will cover Bronx Neighborhood 01, which includes Gun Hill, Marble Hill, Parkside, Pelham Parkway, Boston Secor and Eastchester Gardens.

NOTE: Due to the existence of a civil service list, candidates must have civil service status in the title of Administrative Manager to be considered.

NOTE: A driver’s license is required for this position.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the link below:

https://bit.ly/55aProgram

Additional Information

1. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED IS FOR THE SAME TITLE.

2. Candidates who meet the qualification requirements for Administrative Housing Superintendent may be considered.

3. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).

4. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Qualifications

1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or

2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or

3. A four-year high school diploma or its educational equivalent and six years of

satisfactory, full-time progressively responsible experience as described in "1"

above, 18 months of which must have been in an administrative, managerial,

executive or supervisory capacity. The supervisory work must have been in the

supervision of staff performing clerical/administrative work of more than

moderate difficulty; or

4. Education and/or experience equivalent to "1", "2" or "3" above. However, all

candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above

the high school level may be substituted for the general clerical/administrative

experience (but not for the administrative, managerial, executive or supervisory

experience described in "1", "2" or "3" above) at a rate of 30 semester credits

from an accredited college for 6 months of experience up to a maximum of 3½

years.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.