Description

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join our team for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

Key job responsibilities

Amazon Music’s Partner Payments and Reporting team is seeking a highly motivated and talented Senior Technical Program Manager to drive large, complex, and multi-functional music licensing programs. This role presents a remarkable opportunity for high visibility and regular interactions with the leadership team of Amazon Music. As a Senior Technical Program Manager in this team, you will be responsible for delivering complex projects end-to-end across multiple technology, business and operational teams. These projects span initiatives that allow for continued innovation, agility to anticipate music licensing demands, and build great technology platforms at scale to support Amazon Music’s growth.

A day in the life

Success in this position calls for a strong ability to think strategically while remaining grounded in the realities of business goals. You will play a pivotal role in developing innovative solutions and translating them into actionable implementation plans that are measurable and aligned with the overall program objectives. Emphasizing customer obsession, you will ensure that the program delivers value and meets the needs of our customers at every stage. This position also requires strong cultural and thought leadership, driving innovation and fostering a progressive organizational culture.

As the ideal candidate, you will bring a proven track record in software delivery technical program management with a focus on process excellence. Thriving in ambiguous situations, you possess a strong commitment and exhibit a customer-obsessed mindset. Your dedication to understanding and exceeding customer expectations will be a driving force in your approach.

Taking complete ownership of the program and its objectives, you will showcase your expertise in effectively managing programs from initiation to completion. Clear and effective communication skills will be vital in collaborating and engaging with stakeholders at all organizational levels. You will drive data-driven decision-making to effectively manage escalations, dependencies, competing priorities, and deliverables. If you enjoy solving problems in a dynamic environment, this role is for you!

About the team

Come join a team that's building next generation business and financial automation tools to support licensing and payment business obligations, leveraging the best in full-stack AWS technologies. We build critical systems to compute royalties, disburse payments and provide analytical reporting to digital content partners, worldwide.

Our team develops systems that simplify and automate complex royalty payment and accounting rules, allowing us to eliminate financial risk and focus on delighting our customers. We strive to hold a high bar in paying our content partners accurately, completely and on-time.

We are open to hiring candidates to work out of one of the following locations:

San Francisco, CA, USA

Basic Qualifications

• 5+ years of technical product or program management experience

• 3+ years of software development experience

• 5+ years of technical program management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

• Experience building and evaluating system-level technical design

• Experience developing and executing/delivering product and technical roadmaps

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.